Léon Répond Hôtes
A day with Léon, seen from your side.
You talk to Léon on WhatsApp, like a member of the team. Here’s an ordinary day.
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8 am
The morning brief
Before breakfast, you know who’s arriving, who’s leaving, how many are having dinner and what’s missing.
LéonHi Céline ☀️ Today: 2 arrivals, 3 departures, 7 covers at dinner including 2 vegetarian, a massage at 5 pm. Mr. Martin hasn’t given his arrival time — shall I follow up?You YesDone. -
10 am
A stay added in one message
A booking by phone? Tell Léon the way you’d tell a colleague.
LéonYou The Duponts are arriving Thursday for 3 nights, Olive room, two people.Got it: Marie and Paul Dupont, Thursday to Sunday, Olive room, 2 people. Shall I add this stay?You YesStay added. I’ll write to them a week before they arrive. -
3 pm
A question Léon didn’t know
Léon doesn’t guess: he asks you, replies to the guest, then offers to remember the answer.
LéonA guest is asking if he can store two electric bikes. What should I tell him?You Yes, in the garage near the kitchen.Thanks, it’s answered. Shall I remember this for future guests?You Yes -
6 pm
Who’s having dinner tonight?
One question, one precise answer: covers, rooms, diets and allergies.
LéonYou Who’s having dinner tonight?7 covers: rooms 1, 2, 4 and 5. Two vegetarians (rooms 2 and 5) and a nut allergy (room 4). Room 3 hasn’t replied. -
10 pm
While you have dinner
A late arrival? Léon reassures the guest and keeps you posted, without you leaving the table.
Léon · guestGuest Good evening, our train is delayed, we’ll arrive around midnight. Is that a problem?No problem, self check-in is available at any hour. Your access information was sent to you this afternoon. I’ll let Céline know you’re arriving late.
In the evening, nothing is waiting for you: Léon has noted everything for tomorrow’s brief.
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