Léon Répond Hôtes

Every stay, from the first message to the last thank-you.

Léon supports every guest at the right moment, using your information and your tone of voice. You stay in control of everything that matters.

Before arrival

A welcome that starts a week ahead

Welcome message, practical information, arrival time requested, special requests noted. Two days before, Léon offers dinner and your services.

Léon
Guest Hello! We’ll arrive around 7 pm, does that work for you?
Perfect, noted for 7 pm. Would you like to have dinner at the house on Friday evening? Market-inspired cooking, €38 per person.
Guest Yes, for two, one of them vegetarian.
It’s booked: two covers on Friday, one vegetarian. See you Friday!

Arrival day

Everything arrives at the right moment

Directions, parking, access and a number to call: arrival information goes out on the day itself, not three weeks earlier in a forgotten email.

Léon
Hello Anna, welcome today! Parking is in the courtyard, to the left of the gate. Your access information arrives at 3 pm.
Guest Thanks! Is there an outlet to charge the car?
Yes, in the garage. I’ll let Céline know so she can show you at arrival.

During the stay

A concierge who knows the house

Towels, Wi-Fi, breakfast, walk ideas if it rains: Léon answers with your information and your recommendations, in the guest’s language.

Léon
Guest Gibt es in der Nähe einen schönen Spaziergang, falls es heute Morgen regnet?
Céline empfiehlt heute Morgen den überdachten Markt im Dorf und nachmittags, wenn der Regen aufhört, den Weg am Fluss. Er liegt 20 Minuten zu Fuß vom Haus.

Departure

A departure with nothing forgotten

The evening before, Léon reminds guests of the departure time, the invoice and the luggage. A late departure? He asks you before replying.

Léon
Guest Could we leave at 1 pm tomorrow?
I’ll check with Céline and get back to you.
Good news: Céline says yes, departure at 1 pm. Enjoy your last evening!

After the stay

A thank-you, and what comes next

A thank-you, feedback and a review request sent to every guest. An issue reported? You’re notified immediately.

Léon
Thank you for staying with us! How was your stay?
Guest Perfect, the dinner was delicious.
Céline will be delighted. If you have a moment, your review means a lot to the house. → Leave a review

Dinner and services, booked in conversation

Massage, yoga, bikes, picnic basket, transfer: Léon knows your time slots and your terms, offers them at the right moment and books. In the evening, you know who’s having dinner and with which diets.

Your bookings, without re-typing

Léon reads your confirmation emails and your calendar, and you can add a stay in one message. Direct connections are coming soon.

Available

Confirmation emails Calendar A WhatsApp message

Coming soon

Booking.com Airbnb Booking software
Join the waitlist